The view from the other side: The impact of business process outsourcing on the well-being and identity of Filipino call centre workers

TY - JOUR

T1 - The view from the other side: The impact of business process outsourcing on the well-being and identity of Filipino call centre workers

AU - Hechanova, Ma. Regina

N1 - Hechanova, M. R. M. (2009). The view from the other side: The impact of business process outsourcing on the well-being and identity of Filipino call centre workers. In Alampay, E. (Ed.), Living the Information Society in Asia. ISEAS Publishing.

PY - 2009/1/1

Y1 - 2009/1/1

UR - https://archium.ateneo.edu/psychology-faculty-pubs/213

UR - https://idl-bnc-idrc.dspacedirect.org/bitstream/handle/10625/38126/IDL-38126.pdf?sequence=1#page=234

M3 - Article

JO - Psychology Department Faculty Publications

JF - Psychology Department Faculty Publications

ER -