@article{71d5031919684165b3d118caad6748e3,
title = "The call center as a revolving door: A Philippine perspective",
keywords = "Call centers, Call centres, Employees turnover, Perceived organizational support, Philippines, Turnover, Turnover intent, Work-life conflict",
author = "Hechanova, {Ma Regina M.}",
year = "2013",
month = apr,
doi = "10.1108/00483481311320444",
language = "English",
volume = "42",
pages = "349--365",
journal = "Personnel Review",
issn = "0048-3486",
publisher = "Emerald Group Publishing Ltd.",
number = "3",
}