Optimizing Conversational Commerce Involving Multilingual Consumers Through Large Language Models’ Natural Language Understanding Abilities

Joseph Benjamin Ilagan; Jose Ramon Ilagan; Pia Ysabel Zulueta; Maria Mercedes Rodrigo

doi:10.1007/978-3-031-60615-1_4

Optimizing Conversational Commerce Involving Multilingual Consumers Through Large Language Models’ Natural Language Understanding Abilities

Joseph Benjamin Ilagan, Jose Ramon Ilagan, Pia Ysabel Zulueta, Maria Mercedes Rodrigo

Ateneo de Manila University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Original language	English
Title of host publication	Artificial Intelligence in HCI - 5th International Conference, AI-HCI 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings
Editors	Helmut Degen, Stavroula Ntoa
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	47-59
Number of pages	13
ISBN (Print)	9783031606144
DOIs	https://doi.org/10.1007/978-3-031-60615-1_4
State	Published - 2024
Event	5th International Conference on Artificial Intelligence in HCI, AI-HCI 2024, held as part of the 26th International Conference on Human-Computer Interaction, HCI International 2024 - Washington, United States Duration: Jun 29 2024 → Jul 4 2024

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	14736 LNAI
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	5th International Conference on Artificial Intelligence in HCI, AI-HCI 2024, held as part of the 26th International Conference on Human-Computer Interaction, HCI International 2024
Country/Territory	United States
City	Washington
Period	6/29/24 → 7/4/24

ASJC Scopus Subject Areas

Theoretical Computer Science
General Computer Science

Keywords

Co-pilots
Conversational user experience
Generative AI
Large language models
Named entity recognition
Natural language understanding
conversational commerce

Access to Document

10.1007/978-3-031-60615-1_4

Cite this

Ilagan, J. B., Ilagan, J. R., Zulueta, P. Y., & Rodrigo, M. M. (2024). Optimizing Conversational Commerce Involving Multilingual Consumers Through Large Language Models’ Natural Language Understanding Abilities. In H. Degen, & S. Ntoa (Eds.), Artificial Intelligence in HCI - 5th International Conference, AI-HCI 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings (pp. 47-59). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14736 LNAI). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-60615-1_4

Optimizing Conversational Commerce Involving Multilingual Consumers Through Large Language Models’ Natural Language Understanding Abilities. / Ilagan, Joseph Benjamin; Ilagan, Jose Ramon; Zulueta, Pia Ysabel et al.
Artificial Intelligence in HCI - 5th International Conference, AI-HCI 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings. ed. / Helmut Degen; Stavroula Ntoa. Springer Science and Business Media Deutschland GmbH, 2024. p. 47-59 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14736 LNAI).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Ilagan, JB, Ilagan, JR, Zulueta, PY & Rodrigo, MM 2024, Optimizing Conversational Commerce Involving Multilingual Consumers Through Large Language Models’ Natural Language Understanding Abilities. in H Degen & S Ntoa (eds), Artificial Intelligence in HCI - 5th International Conference, AI-HCI 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 14736 LNAI, Springer Science and Business Media Deutschland GmbH, pp. 47-59, 5th International Conference on Artificial Intelligence in HCI, AI-HCI 2024, held as part of the 26th International Conference on Human-Computer Interaction, HCI International 2024, Washington, United States, 6/29/24. https://doi.org/10.1007/978-3-031-60615-1_4

Ilagan JB, Ilagan JR, Zulueta PY, Rodrigo MM. Optimizing Conversational Commerce Involving Multilingual Consumers Through Large Language Models’ Natural Language Understanding Abilities. In Degen H, Ntoa S, editors, Artificial Intelligence in HCI - 5th International Conference, AI-HCI 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings. Springer Science and Business Media Deutschland GmbH. 2024. p. 47-59. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-031-60615-1_4

Ilagan, Joseph Benjamin ; Ilagan, Jose Ramon ; Zulueta, Pia Ysabel et al. / Optimizing Conversational Commerce Involving Multilingual Consumers Through Large Language Models’ Natural Language Understanding Abilities. Artificial Intelligence in HCI - 5th International Conference, AI-HCI 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings. editor / Helmut Degen ; Stavroula Ntoa. Springer Science and Business Media Deutschland GmbH, 2024. pp. 47-59 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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Optimizing Conversational Commerce Involving Multilingual Consumers Through Large Language Models’ Natural Language Understanding Abilities

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ASJC Scopus Subject Areas

Keywords

Access to Document

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