Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines

Elirozz Carlie D Labaria; Charlotte Kendra Z Gotangco; Mary Jean Caleda

Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines

Elirozz Carlie D Labaria, Charlotte Kendra Z Gotangco, Mary Jean Caleda

Ateneo de Manila University

Ateneo School of Government, Ateneo de Manila University

Research output: Contribution to journal › Article › peer-review

Original language	American English
Journal	Ateneo School of Government Publications
State	Published - Sep 1 2017

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities

Keywords

Urban environmental management
urban environmental services
environmental governance
citizen satisfaction

Disciplines

Public Administration

Access to Document

Framing the Role of and Defining Criteria for Usefulness of CitizFinal published version, 425 KBLicense: Unspecified

https://journals.sagepub.com/doi/abs/10.1177/0975425317716608#

Cite this

Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines. / Labaria, Elirozz Carlie D; Gotangco, Charlotte Kendra Z; Caleda, Mary Jean.
In: Ateneo School of Government Publications, 01.09.2017.

Research output: Contribution to journal › Article › peer-review

@article{ae47eadc25ac439c8a88b0ff955430e7,

title = "Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines",

keywords = "Urban environmental management, urban environmental services, environmental governance, citizen satisfaction",

author = "Labaria, \{Elirozz Carlie D\} and Gotangco, \{Charlotte Kendra Z\} and Caleda, \{Mary Jean\}",

note = "Labaria, E.C., Gotangco, C.K., Caleda, M.J. (2017/09). Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines. Environment and Urbanization ASIA, 8(2), 214-229.",

year = "2017",

month = sep,

day = "1",

language = "American English",

journal = "Ateneo School of Government Publications",

}

TY - JOUR

T1 - Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines

AU - Labaria, Elirozz Carlie D

AU - Gotangco, Charlotte Kendra Z

AU - Caleda, Mary Jean

N1 - Labaria, E.C., Gotangco, C.K., Caleda, M.J. (2017/09). Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines. Environment and Urbanization ASIA, 8(2), 214-229.

PY - 2017/9/1

Y1 - 2017/9/1

KW - Urban environmental management

KW - urban environmental services

KW - environmental governance

KW - citizen satisfaction

UR - https://archium.ateneo.edu/asog-pubs/24

M3 - Article

JO - Ateneo School of Government Publications

JF - Ateneo School of Government Publications

ER -

Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines

UN SDGs

Keywords

Disciplines

Access to Document

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