Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines

Elirozz Carlie Labaria; Charlotte Kendra Gotangco; Mary Jean Caleda

doi:10.1177/0975425317716608

Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines

Elirozz Carlie Labaria
, Charlotte Kendra Gotangco
, Mary Jean Caleda

Department of Environmental Science

Ateneo de Manila University

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	214-229
Number of pages	16
Journal	Environment and Urbanization ASIA
Volume	8
Issue number	2
DOIs	https://doi.org/10.1177/0975425317716608
State	Published - Sep 1 2017

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities

ASJC Scopus Subject Areas

Urban Studies

Keywords

Urban environmental management
citizen satisfaction
environmental governance
urban environmental services

Access to Document

10.1177/0975425317716608

Cite this

Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines. / Labaria, Elirozz Carlie; Gotangco, Charlotte Kendra; Caleda, Mary Jean.
In: Environment and Urbanization ASIA, Vol. 8, No. 2, 01.09.2017, p. 214-229.

Research output: Contribution to journal › Article › peer-review

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title = "Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines",

keywords = "Urban environmental management, citizen satisfaction, environmental governance, urban environmental services",

author = "Labaria, \{Elirozz Carlie\} and Gotangco, \{Charlotte Kendra\} and Caleda, \{Mary Jean\}",

note = "Publisher Copyright: {\textcopyright} 2017, {\textcopyright} 2017 National Institute of Urban Affairs (NIUA).",

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T2 - The Case of the Local Government Unit of Quezon City, Philippines

AU - Labaria, Elirozz Carlie

AU - Gotangco, Charlotte Kendra

AU - Caleda, Mary Jean

PY - 2017/9/1

Y1 - 2017/9/1

KW - Urban environmental management

KW - citizen satisfaction

KW - environmental governance

KW - urban environmental services

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SP - 214

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JO - Environment and Urbanization ASIA

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ER -

Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management: The Case of the Local Government Unit of Quezon City, Philippines

UN SDGs

ASJC Scopus Subject Areas

Keywords

Access to Document

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