A prototype of a conversational virtual university support agent powered by a large language model that addresses inquiries about policies in the student handbook

Joseph Benjamin Ilagan; Jose Ramon Ilagan

doi:10.1016/j.procs.2024.06.278

A prototype of a conversational virtual university support agent powered by a large language model that addresses inquiries about policies in the student handbook

Joseph Benjamin Ilagan, Jose Ramon Ilagan

Department of Quantitative Methods and Information Technology

Ateneo de Manila University

Research output: Contribution to journal › Conference article › peer-review

Original language	English
Pages (from-to)	1124-1131
Number of pages	8
Journal	Procedia Computer Science
Volume	239
DOIs	https://doi.org/10.1016/j.procs.2024.06.278
State	Published - 2024
Event	2023 International Conference on ENTERprise Information Systems, CENTERIS 2023 - International Conference on Project MANagement, ProjMAN 2023 - International Conference on Health and Social Care Information Systems and Technologies, HCist 2023 - Porto, Portugal Duration: Nov 8 2023 → Nov 10 2023

ASJC Scopus Subject Areas

General Computer Science

Keywords

Chatbot
Conversational User Experience
Conversational agents
Large language model
Natural language processing

Access to Document

10.1016/j.procs.2024.06.278

Cite this

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title = "A prototype of a conversational virtual university support agent powered by a large language model that addresses inquiries about policies in the student handbook",

keywords = "Chatbot, Conversational User Experience, Conversational agents, Large language model, Natural language processing",

author = "Ilagan, {Joseph Benjamin} and Ilagan, {Jose Ramon}",

note = "Publisher Copyright: {\textcopyright} 2024 The Author(s).; 2023 International Conference on ENTERprise Information Systems, CENTERIS 2023 - International Conference on Project MANagement, ProjMAN 2023 - International Conference on Health and Social Care Information Systems and Technologies, HCist 2023 ; Conference date: 08-11-2023 Through 10-11-2023",

year = "2024",

doi = "10.1016/j.procs.2024.06.278",

language = "English",

volume = "239",

pages = "1124--1131",

journal = "Procedia Computer Science",

issn = "1877-0509",

publisher = "Elsevier B.V.",

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T1 - A prototype of a conversational virtual university support agent powered by a large language model that addresses inquiries about policies in the student handbook

AU - Ilagan, Joseph Benjamin

AU - Ilagan, Jose Ramon

PY - 2024

Y1 - 2024

KW - Chatbot

KW - Conversational User Experience

KW - Conversational agents

KW - Large language model

KW - Natural language processing

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UR - http://www.scopus.com/inward/citedby.url?scp=85201299182&partnerID=8YFLogxK

U2 - 10.1016/j.procs.2024.06.278

DO - 10.1016/j.procs.2024.06.278

M3 - Conference article

AN - SCOPUS:85201299182

SN - 1877-0509

VL - 239

SP - 1124

EP - 1131

JO - Procedia Computer Science

JF - Procedia Computer Science

T2 - 2023 International Conference on ENTERprise Information Systems, CENTERIS 2023 - International Conference on Project MANagement, ProjMAN 2023 - International Conference on Health and Social Care Information Systems and Technologies, HCist 2023

Y2 - 8 November 2023 through 10 November 2023

ER -

A prototype of a conversational virtual university support agent powered by a large language model that addresses inquiries about policies in the student handbook

ASJC Scopus Subject Areas

Keywords

Access to Document

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